Kiwi Drug is an online pharmacy backed by a real-world store. They offer extremely cheap medicine and discounts around every corner. Is there more to it? Find out in our review!
Company Origins And Certification
Kiwi Drug is a New Zealand based company that has launched their online website, in an attempt to support their actual store, which has been in business for over 40 years. The company never mentioned the exact name of the pharmacy the website is affiliated with but proceeded to promise medication that can be obtained for up to 50% cheaper than your local pharmacy.
The website has been launched in 2007, offering extremely cheap medication. Predominantly over-the-counter medicine, diabetic medication as well as ailments to help cope with allergies, coughs, and colds. The company bears no discernible certification seals that could help prove it is legit.
They claim that their drugstore provides an online doctor service through its UK affiliate, which is registered with the Care Quality Commission to provide prescriptions online.
However, there is no information about them at all.
This business promises fast international shipping and boasts their own verified supplier of various medication. The company has stated that they only have the one supplier residing in New Zealand, yet some customers report they have received their medication as shipped from India, a location never mentioned by the company itself. The company did declare that some of their shipments come from the United Kingdom, though India has never been mentioned as an affiliate manufacturer or supplier of medication.
The company offers a business phone number of 1-888-380-3779 customers can use to reach out to the staff, as well as an integrated messaging system within the website. There is no known mailing address, as is to be expected for a business that largely sells over-the-counter medication to their customers. While some clients have praised the speed and efficiency of their customer service, there have been a lot of reviews mentioning unanswered inquiries that could go on for as long as four weeks. The online shop has been in business for 11 years so far, which is a lot longer than the usual lifespan of an online pharmacy.
This company offers a selection of Rx medicine, yet doesn’t require a prescription from your doctor. The reasoning behind this is that they seem to have their own staff of licensed doctors and pharmacists, who can be consulted towards obtaining a prescription in order to purchase this kind of medication. As the company doesn’t have a trustworthy reputation, the skill and license validity of its staff should be put to question.
The website looks clean and fast at first glance, with most of the products showcased on the main page and the rest available for viewing in the online store section of the website. Although the company claims to be based in New Zealand, along with an affiliated pharmacy in the United Kingdom, the website itself has ties to Panama, Switzerland and the United States, causing cautious buyers to be very careful and consider this pharmacy to be a scam. The website has been quite popular in terms of visiting numbers over the course of the years and the information pertaining to the owner of the website has been hidden, pointing to another alarming sign of a rogue pharmacy.
All users are required to register an account on the website before making a purchase. The checkout page does bear an SSL encryption, to ensure safe online transactions. The accepted methods of payment include Visa, Master Card, JCB, as well as AMEX.
Shipping and Delivery Methods
The official courier this company uses is unknown. The shipping time, as evidenced by customer feedback, can depend on where the items have been shipped from. The business will happily cover the shipping costs for any orders rising above $100, while any orders that don’t reach that mark will come with an additional $7.23 shipping fee.
The orders are shipped within days of being received and the customers are provided with a tracking number, to follow the current status of the shipment as it progresses. The company has a policy, which allows users to submit a request for a free re-shipment of any order that doesn’t get delivered within a month after being placed.
The customer feedback largely indicates that the company is a scam. Most of the unhappy customers complained about the prolonged shipping times, the lack of tracking numbers and the poor quality of medication received. Among most notable complaints stand a few that mention their credit card had been charged by an online dating service following the purchase of medication from the website.
Though most of these claims seem genuine, the company responded to a lot of negative reviews attempting to rebut the arguments clients have stated. Interestingly enough, after a large number of negative comments coming from unsatisfied customers, there has been a sudden rush of overly positive feedback, suddenly praising the shipping speed and the quality of service. For a business that has been known to have unresponsive customer care and terrible shipping speed for a very long time, this turn of events doesn’t seem so likely.
So, at the end of the day, should you be doing business with this company? Are they legit? Everything we have presented up to this point heavily suggests that this is a rogue pharmacy, looking to damage their customers.
Based on the customer opinion, it might not be too far-fetched to say that the company may also be involved in credit card fraud, which is definitely something you would want to stay away from. Due to a generally low credibility score, the company only gets 2 out of 5 stars and customers are encouraged to seek out other alternatives.
POSSIBLE ALTERNATIVESThere are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.
We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>