RiteAid.com is an online pharmacy operated by a well-known chain of drugstores. They promise many discounts and savings on their site, but are they really the best place to get your medication online? We look at this business to try and find the answers.
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Domain Name Information
The domain name Whois record for this website address shows us that this name was registered way back in 1996. It doesn’t need to be renewed for over a year and both of these things tend not to be found with scam online pharmacies, so this is a good sign.
The record also shows that the name was registered by Rite Aid Corporation and gives an address in Pennsylvania. This is another good indication of a legit business, as a privacy service can be used to hide these details by the unscrupulous business owner.
Business Contact Details
A number of corporate addresses are provided on the site for operating locations.
When checking these locations they are genuine Rite Aid business premises. This is, of course, a good thing to find and shows that this is a legit business.
This business was started in 1962 by Alex Grass in Scranton, Pennsylvania. The business was originally called ‘Thrift D Discount Center’, changing its name to Rite Aid later in the sixties as they expanded the network of stores into other states.
The group was listed on the New York Stock Exchange in 1970 and today is one of Fortune 500’s largest US-based corporations. The business has gone through many acquisitions over the years, reaching a peak of 5,059 stores in 2008 and employing 112,800 people.
In 2018, a large number of stores were sold to rival Walgreens. After the sale of nearly 2,000 pharmacies, they now operate 2,550 stores across the US, though they don’t have any drugstores in many states.
This site displays the seal in the footer section of their site for the NABP.Pharmacy program.
We can check by clicking on this seal to find out if it is genuine. They are correctly registered with the US Government agency. This program allows them to use .pharmacy domain names and such domains are only given to businesses which are operating legally and have high standards which protect the general public.
Medication on Sale
This store offers a wide range of products. Not only do they sell medication, vitamins, beauty products and personal care, but also offer household, electronics and office products.
Payment and Shipping
The store is using the appropriate security measures as you would expect from a reputable retailer.
You are able to pay for your medication using:
- American Express
- JCPenny Credit Card
- Apple Pay/Google Pay/Samsung Pay
- Western Union
They only ship products to US addresses at the current time. Shipping is free on orders over $34.99. If you are not spending that much on your order you can expect to pay $5.99 for standard shipping, $8.99 for expedited shipping and $19.99 for overnight delivery. Standard shipping takes 3 to 5 days, expedited takes 2 to 3 days and overnight should be just one day.
When looking for RiteAid.com reviews it is not surprising to find a lot of customer testimonials across the internet. You would expect to find lots of feedback for such a well-known business with a large customer base. The only difficulty with these customer comments is that many refer to individual pharmacies rather than the website.
When we look at the testimonials we find quite a mixture of customer sentiment across different review sites. On Trustpilot, there are more bad reviews than good, with 8 out of 10 customers providing only a 1-star rating.
Some of these customer comments seem to be about things which aren’t to do with customer service provided by the website, however.
On other review sites, the feedback is generally much better. On SiteJabber there are more reviews and the pharmacy has an overall rating of 4.3 out of five.
Here the customer testimonials seem to be more closely related to the service provided by the online drugstore rather than unrelated issues or particular pharmacy locations.
Rite Aid is very clearly a legit business with several thousand pharmacy stores. They provide a wide range of products and offer discount coupons online. They are correctly regulated for operations in the US and have mostly good customer feedback.
There are a few minor issues highlighted in customer feedback and for these reasons, we award the site 4 stars from a possible five.
POSSIBLE ALTERNATIVESThere are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.
We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>