CVS.com is the online presence of a very well established business with over 9,600 branches in the US. This is clearly a legit online pharmacy, but is it really the best place to buy your medicine?
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A wide range of products is on offer when you visit CVS.com. They fulfill prescriptions, sell contact lenses, print photos and sell makeup products among the other things you would expect to find in an online pharmacy.
They even sell homeopathic products and are currently involved in a lawsuit because of it. Homeopathic medicines, in case you don’t know, are treatments which contain no active ingredients and are totally unproven scientifically. Yet, CVS sells these products alongside proven health products, even producing their own brand homeopathic remedies.
You aren’t going to find the best prices here, even new entrant to the market, Amazon, is able to undercut the prices for over-the-counter drugs. They do offer a customer loyalty program which is used by over 70 million customers and gives you 2% back in rewards when you make a purchase.
It would be quite staggering to find that such a well-established business didn’t have the correct regulatory approval for them to sell medicine. CVS.com is correctly displaying a VIPPS seal from the National Association of Boards of Pharmacy and is an accredited online pharmacy. This holds the business to a quality assurance policy and provision of pharmacist consultation where required, along with security and privacy measures.
LegitScript.com has reviewed the CVS site and have, unsurprisingly, declared it to be a legitimate pharmacy store.
The company was started in 1963 with the first Consumer Value Store in Massachusetts. CVS has gone through many acquisitions since then, undertaking an aggressive expansion program to bring it to nearly 10,000 stores. The business is now at the point where it fills more than 1 in 5 of all the prescriptions in the US.
CVS is traded on the NYSE and also listed in the S&P 100 and 500 indexes. Last year they had revenues of nearly $185 billion.
With a short domain name like CVS.com, it’s not surprising to find it was registered a long time ago. They have had a website since 1996, and it doesn’t get much more established than that.
They are using multiple servers, instead of the normal two, which will ensure their site stays online. This is another indication of a very professional safe business.
Payment and Shipping
You can pay for your prescriptions and over-the-counter pills by either credit or debit card.
Standard shipping is free for orders weighing less than 50 pounds and you will receive your order in 5 to 10 business days. Drugs are shipped throughout the US as well as to overseas US territories. Charges apply for faster delivery times, next day will cost you an additional $24.95. Priority shipping (5 to 7 days) costs $9.95 and express shipping (3 to 6 days) is charged at $16.95. All orders receive a tracking number and a link to the carrier’s site.
New prescriptions can expect a slight delay on medicines being dispensed because of the verification requirement. This delay can be avoided if the healthcare provider contacts CVS.
For such a big brand retailer it isn’t surprising that you can easily find many CVS.com reviews online. What is rather amazing for such a well-established business, is that many of their customers aren’t happy with the service they provide. Looking at customer testimonials on Trustpilot shows that the average user only gives them 2-stars. You would expect such a successful company to be far better at dealing with issues when they arise for the customer.
The reason for this bad customer service starts to become clear when you read some of the many reports from past employees you can find online. Poor management and an over the top focus of getting employees to hit targets seems to have led to worse customer service.
Such a well-known company should be a safe choice for customers, and this is mostly the case with proper regulation and pharmacy dispensing. They have a long history of dispensing medicine from before the Internet, as we know it today, existed and have built up a lot of trust in that time. But since they have an unfortunate customer service record and not the best prices online, we are only going to give CVS.com 4-stars out of 5.
POSSIBLE ALTERNATIVESThere are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.
We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>