TrustPharma.com is an online pharmacy which says they are reliable and offer the best prices. They give the appearance of a US-based business, yet our investigation shows some problems with their address details. Our review of this store uncovers many more issues than that and needs to be read by anyone considering purchasing from this pharmacy.
|About Domain Name
|Licenses, Certificates and Approvals
|Free Shipping Option
Domain Name Information
The domain record shows that this pharmacy could have been online since 2003. Stores which have been operated for a longer time are less likely to be a scam in our experience.
We can see from the record that this domain is registered with a Chinese registrar. It is then quite a surprise to find that the contact details for the domain point to a person in San Francisco, California, USA.
When we check this address information we find a number of problems. Firstly, the street that the owner claims to be on, 5th Avenue, doesn’t go up to number 821, actually stopping before 800. Secondly, the phone number provided has an area code for Tennessee and not San Francisco. And thirdly, they have managed to spell San Francisco wrong, something that you would think unlikely if you really lived there.
Add this to the fact that a Chinese company has been used to register the domain. It all suggests very strongly that this is a fake address and the owner is really based in China.
Business Contact Details
When searching this address the first result is for a virtual office service. This shows that the business behind this store isn’t actually based at this location and we have no way of knowing exactly where they are located.
This adds to the suspicion that this online pharmacy is really operated from China and not the USA as they claim.
A US-based pharmacy should be regulated by NABP (the National Association of Boards of Pharmacy). They have a program called VIPPS which they use to regulate online pharmacies. However, this store doesn’t display the VIPPS seal and they cannot be found on the NABP site.
This online drugstore provides quite a small range of pills. They sell mostly generic but there are a few brand name pills available. They sell allergy, brain health, hair loss and pain medications, though their biggest range of products is in the men’s health category.
They don’t give away any information about where the drugs are dispensed from, we even have no idea which country they are dispatched from. This raises many doubts about the quality of meds really offered by this pharmacy.
This pharmacy says that they require a prescription to be faxed or emailed to them within 15 days of placing an order. There appear to be a few problems with this, however. They fail to provide a fax number, the contact page only give a phone number and email address.
Also when they talk about the dispatch of products, they don’t mention waiting for a valid prescription and, instead, say that your order will be dispatched within 24 hours. We believe that this prescription requirement claim isn’t actually genuine.
Payment and Shipping
The store is using a valid security certificate and you can use:
- All major credit cards
Shipping is a choice between standard and express delivery. Express includes a tracking number and is expected to take between 7 and 12 days. Standard will see your products delivered in 2 to 3 weeks. Free standard delivery is given on orders above $99 and express is free on orders over $250.
When we look at the TrustPharma.com reviews found on the store they appear to paint a good picture of the pharmacy. They only have four testimonials, however, and this isn’t very many for a store which has been around for such a long time.
As these testimonials are found on the site itself it is difficult to be certain that they are genuine. We do find a few more customer comments on an independent site and they seem very positive.
One comment is from someone claiming to be an American and saying they can be trusted. Though, as we have already shown, this store is claiming to be American too, and can’t be trusted, however.
This online pharmacy may initially appear to be a reliable supplier of medicine. After all, they have been around for a long time. Our investigation finds that there are many problems and deceptions involved in the creation of this store.
They also lack any regulation and don’t provide a shred of evidence of where the pills are dispensed from. This pharmacy appears to be a scam operation based in China. We award 1 star out of five to this drugstore.
POSSIBLE ALTERNATIVESThere are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.
We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>