PrescriptionHope.com offers unmatched savings on prescription drugs to its US customers. They charge a single fee for each drug you need, which could save you hundreds of dollars each month. Our investigation into this website finds some issues with the service provided by the business, however, read on to learn more.
| About Domain Name | |
| Registration Date | 2006-01-02 |
| Owner Country | US |
| Contact Information | yes |
| Business Information | |
| Name | Prescription Hope Inc. |
| Address | |
| Phone Numbers | yes |
| Licenses, Certificates and Approvals | |
| CIPA | no |
| NABP | no |
| LegitScript | not in the database |
| Customer Support | |
| Toll-Number | +1-877-296-4673 |
| yes | |
| Live-Chat | no |
| Shipping | |
| yes | |
| Courier Mail | yes |
| Track Number | no |
| Free Shipping Option | yes |
| Payment | |
| Card | yes |
| E-Checks | no |
| Bitcoin | no |
Contents
Domain Name Information
The information found in the Whois record for this domain reveals that it was registered in 2006. We normally find that older domains give an indication of a more reliable and safe pharmacy, so this is a good start.
Also found in the Whois domain record are details of the organization which registered the address. This website is owned, unsurprisingly, by Prescription Hope, Inc. located in Florida, USA. It is often the case that a privacy service is used to hide these details, so this shows that this is a more legit pharmacy.
Business Contact Details
The business gives their location address in Stuart, Florida and a check with Google maps suggests that this is correct.
Regulatory Approvals
This business doesn’t dispense pills directly and so they don’t need accreditation from the normal associations which regulate online pharmacies. LegitScript hasn’t investigated this website either which is unsurprising based on this finding.
Service Provided
This pharmacy business offers an unusual model for patients to get their medical supplies. They charge a fixed monthly fee per month per drug you are taking. They charge $50 regardless of the cost of your medicine for the month. This deal would seem to offer a great possibility of savings for people who have to buy their pills out of pocket.
They offer access to more than 1,500 of the most popular prescription medications in the US. They work with over 150 drugs manufacturers in the US to find better deals for their customers.
If you are spending hundreds of dollars per month on a particular drug you should be able to make big savings by signing up with this business. However, how can this business make money if they are charging a fixed cost for meds which cost far more? It does seem too good to be true.
Payment and Shipping
You can pay your subscription to this service using most major credit cards.
This business isn’t really a pharmacy and they don’t dispense meds to customers directly. The pills will be dispatched directly from the manufacturers in most cases and you are unlikely to be charged for delivery but this may vary. This does ensure that the pills will be safe as they have come directly from legit manufacturers in the US.
PrescriptionHope.com Reviews
There are quite a few PrescriptionHope.com reviews from customers on their site. These are often video testimonials which means that the business has approached the customer and asked them to make the testimonial video. They may have been given some sort of incentive to do this, though we don’t know for sure.
It is normally better to check customer feedback on independent sites as this is far more likely to be genuine and provide a more balanced view of the service provided by the business. It is possible to read the views of many customers as well as former employees of this company and the impression you get is very negative.
There are 61 complaints found on the Better Business Bureau site. Unfortunately, most of these complaints are hidden, as they have been resolved, but of the ones we can still read, it seems people are being charged when they aren’t receiving their meds.
The number of unhappy customers seems to indicate an ongoing issue with this company. They have seemingly made it their policy to charge customers even when no medication will be sent to them as well as when they aren’t eligible.
This is confirmed by former employees as well.
There are also allegations, made by former employees, of management writing the positive reviews found online. Having read some of these positive testimonials these allegations can’t be discounted, as we can see a pattern of suspicious activity common with fake customer testimonials.
Disgruntled former employees are, of course, not an unbiased source of feedback but this does highlight some issues with the way that this business operates.
Conclusion
While this may not be the out and out scam that some workers and customers allege, it is doing something which its customers could do for themselves and for free. They are approaching pharmaceutical companies and enrolling people into free drug programs offered by these manufacturers.
The number of complaints we have found with this business and the suspicions of fake testimonials leads us to mark them down.
We give Prescription Hope 3 stars out of a possible 5 stars. If you get the meds you need through this site then it is certainly worth your while joining their service, but you need to be aware that you could apply directly to the drug companies.
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POSSIBLE ALTERNATIVES
There are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>
I need call these bastards every single three months because some new bullshit seems to go wrong. Every single time my mess get fucked and I crash AGAIN
According to the customer reviews the service really has some problems. Could you tell us more details about your issues?
Do not enroll with Prescription Hope, it is a scam. They have been trying to get my son’s asthma medication approved since Nov.2019 They delayed processing by sending forms back to be completed multiple times (which meant they continued to charge $50/month and we had no medication.) You do not need Prescription Hope to enroll you in a Patient Assistance Program (PAP) just contact the manufacturer of the medication yourself, you can find all that information on the internet. The Patient Assistance Programs are income based. All Prescription Hope did was try to enroll us in Teva Cares the PAP of the manufacturer for my son’s inhaler. Teva Cares contacted me directly with document requests and this is how I found out they were only trying to enroll me in ONE program that I could’ve done myself. I called in January 2020 to inquire as to why I was continually being charged $50 per month and not receiving any medication. The CSR did not charge me for the month of January since they were still “processing” our application. In February and March I was charged the $50 fee again. In March we were denied approval for the Patient Assistance Program and notified by Prescription Hope. In your welcome packet there is a letter and it clearly states that if you are denied approval for any PAP then you can receive a refund from Prescription Hope of all fees. Good Luck trying to reach anyone over the phone or by contact through their website. After submitting multiple requests daily through the website “Contact Us” form and trying to call daily someone finally called me back. Initially I was told that no refund would be given but then I asked to speak to a supervisor. Jessica, a “supervisor” called me back and she did say that they would refund my fees to my original form of payment. She says it will take 7-10 business days for refund, we’ll see. I would NOT recommend Prescription Hope, do some research online through the manufacturer of your medication. Prescription Hope has no magical contacts that you couldn’t find on your own with a little effort.
Hello,I’m going through it now. I sent my paperwork back within 3 days. They claim the doctor has not sent them their returned completed forms. I. Alled the doctors office,and they. Lain prescription hope never sent them anything. I. Alled prescription again,and told them they never got it, prescription claims they sent the paperwork to my doctor 3 times, they charged my account once,then waived the next month because I paid my prescription out of pocket, I’m about to make them wave July 50.00 too. No prescription,they get no money, this has been going on since June 29 of 2020, it’s rediculus!
We would like to say this is outrageous! Services dealing with meds shouldn’t have so many problems.
Thank you for so detailed comment. We are really sorry that you have a lot of problems with this service. We sincerely hope that your experience will save time of many potencial buyers and prevent annoyances in the steps to make.
Hi,
we have a problem with Prescription Hope. Tried to enroll thee months ergo. our Dr.provided all requested forms. We have been billed and paid $ 200.00 in 4 months and no medication delivered. Trying to call, get put on hold forever, no one answering. In their website no contact place.
This outfit seems to be a scam, will try to get our money back, but how if they do not answer the phone?
Thanks for your comment. They have a contact form, mailing address, and a Facebook page. Did you try to use any one of those?
Prescription Hope is a TOTAL SCAM!!!!!!! Stay away. I NEVER received ANY prescriptions. The ONLY thing they are good for is trying to rip you off for whatever they can. How anyone with a conscience work there is totally beyond me. STAY AWAY from this HORRIBLE company the prays on innocent victims.
Thanks for your comment. The company has a lot of complaints. This is actually a warning sign.
Do not waste your time signing up with this company. The first time I called, I talked with someone who seemed helpful. After that, every time I tried to call, no one answered & there was no way to leave a voicemail. I tried to email them at their email listed on the website, & it said that was not a legit email. This place is a joke! Don’t get involved with them at all. I don’t see how they stay in business. They need to be shut down!
Thank you for sharing your experience.
Prescription Hope is a SCAM!
See timeline below:
09/30/2020. I received a packet from Prescription Hope welcoming me to their program. First payment of $50 was debited from my account.
10/11/2020. I received a FedEx letter from Prescription Hope stating that they were unable to fill my prescription as they were waiting for information from my doctor. I called my doctor who stated the fax they sent was intelligible.
10/13/2020: I called Prescription Hope. Their office was closed due to training. The message stated to call back on 10/14/2020.
10/14/2020: I called Prescription Hope. Their office was closed due to Covid-19.
10/15/2020: I faxed Prescription Hope a letter asking them to resend the request to my doctor and provided my doctor’s contact info.
10/29/2020: My account was debited $50 by Prescription Hope.
11/21/2020: I received a letter from Prescription Hope stating that they have placed the initial fill of my medication, with an expected delivery date within 2-4 weeks.
11;29/2020: My account was debited $50 by Prescription Hope.
12/10/2020: I received a phone call from Prescription Hope stating that my medication delivery was scheduled for 12/17/2020, and confirming that someone would be home to sign for the delivery.
12/17/2020: No medication arrived.
12/22/2020: I called Prescription Hope to find out the status of my medication. They stated that it was set for a delivery date of 12/28/2020.
12/28/2020: No medication arrived. Per my online account, medication was set to arrive on 12/29/2020.
12/29/2020: No medication arrived.
12/30/2020: I called Prescription Hope. Spoke to Jennifer. She stated that the medication was delivered on 12/11/2020 and gave me the tracking number for the October 11 document delivery. She further stated that she would look into why I had not received my medication. Stated that it would take up to 7 calendar days before they had an answer, but also stated that they would not provide me with that information until my account was paid in full (the $50 payment scheduled for 12/29/2020 did not clear). I stated that I have paid for 3 months of medication, yet had not received any meds. She stated that that is their policy.
Thank you for this detailed comment! It seems they don’t think about their reputation at all. Other reviews are also negative.
I fell for their scan back in August 2020 with promises that they can help me with my Latuda. They strung me along for 4 months with promises that they can help to “I did not receive the papers”, to “the doctor did nor respond or you need another doctor. Safe to say they they did charge my credit card for 4 months. Finally after 4 months I got denied from sunovian and all I had to get my money back was to send the denial letter to prescription hope and I will get my money back. Well that didn’t exactly happen. They stopped answering the phones, email or all form of contact and NEVER refunded my $200. I put a dispute claim with my bank but due to the statue of limitations I could only recover $100. Prescription hope still owes me $100. I want to say that this company is nothing but a FRAUD so if you read this post STAY AWAY FROM THEM!!!!
Thank you for your comment! We are sorry that you had such a situation.
I paid Prescription Hope $50/month for 4 months and never received my medication. They continue to make up excuses as to why the medication has not been shipped. They are a SCAM. Do not deal with them. I cancelled my application today after reading all the negative reviews online.
You are right. This pharmacy service has too many negative reviews.
I work for a manufacturer pap who offers free medication based on eligibility (out of privacy I will not give the name) and the amount of patients who are confused and angry when I tell them we do not charge any money after they ask me why -WE- are charging them is astounding. These people think we take their money when we don’t!
Also, prescription hope will call in pretending to be patients! Or pretending to be other prescription hope agents! We are all on to you, prescription hope!
It seems that such situations characterize them in a bad way. Thanks for sharing your story!