Pharmacy.Kmart.com is a drugstore which claims to have been number 1 in customer satisfaction for two years running. They also promise to help you never be left without your medication thanks to their auto-refill service. We take a look at this pharmacy to find out if it really is as good as it claims to be.
| About Domain Name | |
| Registration Date | 1994-12-19 |
| Owner Country | US |
| Contact Information | yes |
| Business Information | |
| Name | Transform Holdco LLC. |
| Address | unknown |
| Phone Numbers | yes |
| Licenses, Certificates and Approvals | |
| CIPA | no |
| NABP | no |
| LegitScript | status: unverified |
| Customer Support | |
| Toll-Number | +1-800-416-7565 |
| kmartsupport@mscripts.com. | |
| Live-Chat | no |
| Shipping | |
| no | |
| Courier Mail | yes |
| Track Number | no |
| Free Shipping Option | yes |
| Payment | |
| Card | yes |
| E-Checks | no |
| Bitcoin | no |
Contents
Domain Name Information
The domain name record for this store shows that the site address was registered a very long time ago in 1994. The ‘Pharmacy’ part of the Kmart address is a sub-domain which won’t have been used for all that time, however. But regardless of this, such a long history of operating a domain can only be a sign of a reliable business.
Business History
The S. S. Kresge Corporation was founded in 1899 with their first store in Memphis, Tennessee. Though, it wasn’t until 1962 that the first store was opened using the Kmart brand. The business reached its peak in 1994 when they operated some 2,323 discount stores across the US. Today, after going through two bankruptcies and a merger with Sears they now operate around 200 stores.
The business was owned by the parent company Sears Holdings until recently when it was sold to Transform Holdco LLC. Sears Holdings had filed for Chapter 11 bankruptcy selling a large number of their remaining stores in the process. In January 2019 the remaining business was sold, keeping Kmart in 202 locations.
The pharmacies are located within the larger Kmart discount department stores.
Regulatory Approval
This pharmacy is operated in the US and therefore needs to be regulated by NABP. The National Association of Boards of Pharmacy runs a program called VIPPS to provide accreditation for pharmacies. This drugstore is displaying a seal from the VIPPS program and they are doing so correctly, as they are registered with the government agency.
This regulation makes sure that customers details are kept private, that the store is following a recognized quality assurance standard and that there is an allowance for a pharmacist consultation where required.
Despite this correct regulation, LegitScript hasn’t given the store their full approval. They classify the pharmacy as unverified, having not yet determined if it meets their standards for full verification.
Medication Available
A very wide range of products are available from this pharmacy and a valid prescription is required when ordering from this store. Prices aren’t the best we see online, however.
Mobile App
Kmart Pharmacy has an app to enable you to save time by not having to wait for prescriptions and be reminded when you need a refill. The app keeps details of the medication you are taking giving you reminders when you need to take them if you need that. It also helps you find Kmart stores and transfer prescriptions.
Payment and Shipping
Payment for medication can be made using insurance as long as your plan covers home delivery, Medicare and by credit card.
Shipping is handled by UPS and is free. They do not ship products outside of the United States. Orders placed before noon are shipped the same day.
Pharmacy.Kmart.com Reviews
There are many reviews online for Kmart pharmacies but not many that relate to the online store itself. They have come first in The American Customer Satisfaction Index for Health and Personal Care, two years running so they are clearly doing something right.
When looking for other Pharmacy.Kmart.com reviews it is difficult to find testimonials which relate directly to the pharmacy rather than the main retail outlets. Overall the feedback from customers is very mixed despite the results from the Satisfaction Index suggesting otherwise.
These reviews seem to be from genuine customers who have a history of using the pharmacy. There is some indication from overall customer sentiment that the experience in the remaining Kmart stores is getting worse as the company goes through its financial struggles.
Conclusion
Kmart is definitely a legit business that provides a safe pharmacy service to customers. They are correctly regulated with the NABP and have a very long history of serving patients.
There are some issues, though. The fact that the business has been going through restructuring resulting in a change of ownership, could be a cause for some concern and may mean your local store disappears. Their prices aren’t the most competitive available online either, and so we award 4 stars out of 5.
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POSSIBLE ALTERNATIVES
There are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>
