Optum.com Reviews – Poor Customer Service?

common view

Are you planning to buy medications online? You’re likely learning just how difficult it can be to trust a website that offers pharmaceutical services without verifying their quality. With so many online pharmacies popping up everywhere, it can be hard to decide which one to trust. You may have done some research and heard about Optum.com, but is this the right pharmacy for your needs? In this article, we will do a thorough review of Optum.com so you don’t have to.

About Domain Name
Registration Date1996-02-02
Owner CountryUS
Contact Informationyes
Business Information
Phone Numbersyes
Licenses, Certificates and Approvals
LegitScriptstatus: certified
Customer Support
Courier Mailyes
Track Numberyes
Free Shipping Optionno

Domain Info

From Whois, we found out that the website was registered on February 2nd, 1996 which is a very long ago. It means that optum.com has been running for nearly three decades and is a well-established pharmacy. Therefore, we cannot overlook any silly issues with their performance. In addition, they most recently updated their registration on January 30th, 2023, which means that they still have some plans for the future.

registered in 1996

We also found out that they are registered till February 3rd, 2024, after which their registration will expire. However, that is highly likely to happen since they have been operating for quite a long time as explained above.

Business Profile

To understand the core value of a pharmaceutical company, having a strong business profile is crucial. At Optum.com, you will get complete address information along with the company contact number and fax. This is to provide convenience to the customers so they can take assistance in case of any emergency condition.

the highest

Moreover, you can also contact it through the mailing address and take your prescriptions online. To check whether the website is selling verified medicines or not, we ran it on Scam advisor.com and fortunately, it showed a 100 trust score out of 100. This shows that the website is legit and contains certified drugs for its users.

Regulatory Approvals

According to the official pharmaceutical terms and conditions, every online pharmacy needs to be verified by the official regulatory authorities. For this, we checked Optum.com on CIPA.com, and it did not show this internet pharmacy among the approved pharmacies list.


Furthermore, we also checked it on LegitScipt.com to confirm whether this online store is a scam or legit. The results showed that this online pharmacy is certified and approved by the official authorities. This indicates that Optum.com follows the verification standards of pharmaceutical companies and it most probably a legit pharmacy.


Products and Pricing

The average wholesale price and list of products show whether a pharmacy is trustworthy or not. At Optum.com, you can get every kind of drug accompanied by a personalized treatment plan specially designed per your medical needs. Not only you can get multiple products but can also review your medical history online from a physician.

what they sell

Depending on the type and quantity of your medication, you will get the products at a budget-friendly rate. Unlike other online pharmacies, Optum.com charges a very low prescription cost from its users. Furthermore, one of the best things we observed is that they have not displayed any men’s health meds on their page to attract buyers.


Payments and Shipping

Payment and shipping with optum is unlike other pharmacies. Instead, they have a foolproof system of payments and discounts. You can get a discount of up to 30%. They also offer you to make accounts with them, such as Health savings accounts (HSAs) and Flexible spending accounts (FSAs). These accounts only help you get lower prices on your meds but they also help you save tax.

Moreover, you can also transfer your HAS account to someone else to allow them to use your discount. Another thing we noticed is that they do not allow you to buy meds without a legit prescription which is a huge red flag.

Optum.com Reviews

Online reviews leave a very strong impact on the credibility of an online pharmacy. For testimonials and previous customer feedback, we checked Optum.com on Trustpilot.com. Unfortunately, the reviews we found were not so helpful in proving their legitimacy. They have an average rating of 2.5 stars out of 5 which is quite low for a pharmacy that has been in business for nearly three decades.

poor rating and negative reviews

There are 7 reviews in total, most of which are highly critical. However, having negative reviews is still better than having no reviews as it proves that the pharmacy exists.



After covering every aspect of Optum.com and conducting a thorough review, we concluded that Optum.com is a legitimate website and is safe for purchasing products from them. We concluded so because of their high ScamAdviser rating, and their LegitScript approval.

Furthermore, unlike scam online pharmacies they are not mainly offering men’s health meds. All the above-mentioned signs led to the conclusion that optum.com is a safe online pharmacy. However, customer  reviews are mostly negative. Based on our finding the pharmacy gets 3 out of 5 stars.


There are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.

We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>

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