Reviews – Customer Complaints

common view positions itself as a one-stop shop for men. Providing healthcare advice, doctor consultations and FDA approved pills. We investigate the details to learn how good this online pharmacy really is and if you should put your trust in them.

About Domain Name
Registration Date2017-08-19
Owner CountryUS
Contact Informationyes
Business Information
NameHims, Inc.
Phone Numbersno
Licenses, Certificates and Approvals
LegitScriptstatus: certified
Customer Support
Courier Mailno
Track Numberyes
Free Shipping Optionyes

Domain Name Information

Domain name records exist for all the website addresses on the Internet. They reveal details of the owners, though these can be hidden, and other registration information such as when the address was registered.

registered on 2017-08-19

This site name was only registered less than two years ago, such a short registration can sometimes signify a scam pharmacy. The name and address of the owner aren’t hidden, though, and this is a good sign of a legit business.


Business Contact Information

The business name and address are normally easy to find on legit pharmacy stores. When looking for these details they seem to be missing from the site. It is also difficult to find a phone number for customer service, though it is hidden in the help pages. They do give plenty of details about their social media presence so they may be expecting you to contact them via those channels.

a valid address

We have been able to find the business name and address on other sites. The business is based in San Francisco and was founded in 2017.


Regulatory Approval

Regulation is important for online pharmacies to have so that you know you are going to be safe taking medication dispensed by the pharmacy. As this is a US-based online pharmacy you would expect them to be registered with NABP and be part of their Verified Pharmacy Program. They aren’t using the VPP seal and are not registered with this organization.

They do show seals from the Better Business Bureau and LegitScript. The company has a profile on the BBB site and have a business rating of ‘B’. This accreditation would suggest that this business has a certain level of trust, though the rating given isn’t brilliant and this is down to a number of complaints received.


The LegitScript rating is much better, with them classifying the store as ‘Certified’.


Service Offered

SildenafilFor Hims offers products for men, including hair loss treatments, men’s health products, acne treatments, cold sore medication and vitamins. These products are sold as a subscription service and are dispatched once an online medical consultation has been completed. There is a $5 fee for the consultation and they also charge a monthly membership fee along with your drug subscription.

They don’t say where the drugs are dispensed from or any mention of a pharmacy. The online consultation will provide you with a prescription, though it seems they have been having some problems with this service.


Payment and Shipping

Payment for pills or subscriptions from this store can be made by credit card. The site is secured with a valid site certificate, so you should be able to input your card details in safety.

Products are sent using either UPS or first class mail and shipping is free in the US. Reviews

Positive customer reviews can, unsurprisingly, have a positive effect on the sales of an online pharmacy. Naturally, you are going to be more inclined to want to do business with a site which has good customer feedback, this has led to some scam online pharmacies to create fake customer reviews on their sites.

We have been able to find reviews on both the site itself and also a section on the Better Business Bureau. There seems to be quite a difference between the two sets of testimonials, however. On the drugstore’s own testimonial page the feedback is almost entirely positive, but on BBB it is far more mixed.

2 stars

With only a 2-star rating on BBB, there are many unhappy customers. The main gripe patients have are long waits for customer service and doctors, as well as difficulty in canceling subscriptions.

1 star

The difference between the pages of testimonials could be down to some manipulation from the site, or perhaps, BBB is just more likely to attract people with complaints. Whatever the truth is, it seems apparent that this site has been going through some customer service problems earlier on this year.



This is an unusual online pharmacy with its subscription model. They have some accreditation, doctors overseeing your order and are based in the US. However, there are some problems with this site. Some of their customer feedback is very bad and there are many complaints on the Better Business site, so we award them 3-stars out of a maximum of five.




There are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.

We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>

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