Alto.com is a pharmacy business which uses the latest technologies to better serve their patients. They claim that their customers are four times more likely to recommend their drugstore than a chain pharmacy. We take a look at their business to find out if it is a good and reliable place to buy your meds.
| About Domain Name | |
| Registration Date | 1995-09-04 |
| Owner Country | US |
| Contact Information | yes |
| Business Information | |
| Name | Alto |
| Address | unknown |
| Phone Numbers | yes |
| Licenses, Certificates and Approvals | |
| CIPA | no |
| NABP | yes |
| LegitScript | status: legitimate |
| Customer Support | |
| Toll-Number | +1-800-874-5881 |
| care@alto.com | |
| Live-Chat | yes |
| Shipping | |
| yes | |
| Courier Mail | yes |
| Track Number | yes |
| Free Shipping Option | yes |
| Payment | |
| Card | yes |
| E-Checks | no |
| Bitcoin | no |
Contents
Domain Name Information
The domain name records show us that this store has been potentially online since 1995. Pharmacies which have been online for a longer amount of time are naturally going to be more reliable than a brand new site, so this site should be very legit.
The domain is registered until 2028 which shows that the owner intends for their business to be around for a long time. The records give the business name and some location information which shows that this is more likely to be a safe business. The company name is given as ScriptDash Inc. based in California, US.
Business Details
This business currently operates from 3 locations in the San Francisco Bay area, Los Angeles and Orange County. A check shows that they are actually real pharmacy locations for the business.
The Alto Pharmacy was created in 2015 from the startup business ScriptDash. They have won a large amount of venture capital funding with great plans to expand their business further in the US. Last year they secured a further $50 million from venture capitalists to grow their company.
Alto is designed to simplify the backend system between doctors and pharmacies to fill prescriptions. The business has created a platform to make this communication work better.
They have created a system which claims to be far more efficient than the normal pharmacy processes. This efficiency makes them suggest that one of their pharmacy locations can serve as many patients as 400 chain pharmacy stores. They use automated machines to dispense medication to be checked by pharmacists before being dispatched.
Regulatory Approvals
A check with the Californian Boards of Pharmacy shows that all three of this company’s drugstores are correctly registered.
They aren’t part of LegitScript’s Healthcare Merchant Certification scheme but are still classified as a legit drugstore. The review from LegitScript indicates that this drugstore business is a safe place to purchase your medication from.
How Alto Works
When you visit your doctor you can ask them to send your prescription to Alto as long as you are signed up with them. If you already have a prescription you can use their app to transmit it to them. They will coordinate with your health insurance company to sort out the billing. If you need to know more about your medication or how to take it they are ready to offer consultation via video call.
When they fill your prescription order it will be boxed up and dispatched the same day. They have their own couriers make you delivery to make sure everything goes to plan.
Payment and Shipping
The pharmacy site is secured with a valid certificate to make sure your information isn’t revealed to a third party when you fill out their forms. They will accept payment from your insurance and accept credit cards for copays or for treatments not covered.
Shipping is free on all orders and you can have it delivered on the day you want, possibly the same day you are prescribed by your doctor. They do only currently serve customers in Los Angeles, Orange County and the San Francisco Bay area.
Alto.com Reviews
Customer feedback is a good way to find out if an online pharmacy is a safe place to get your meds. When it comes to Alto.com reviews they have a page on Yelp with over 500 customer comments.
The feedback is mostly positive with 480 of the 522 total testimonials giving the business 5 out of 5. This has given them an overall rating of 4.5 out of five.
Customers seem particularly happy with the reliability of the service and the transparent pricing offered. People are also appreciative of the communication with the pharmacy through their app and text messaging, which has allowed the drugstore to provide excellent customer support.
Conclusion
This pharmacy business seems to be heading in the right direction with more funding for business expansion. They are correctly regulated and have a large number of positive feedback from happy customers. This suggests that this would be a good and safe place to get your meds.
There is a big downside with this pharmacy store, however, and that is their limited area of business. We give this pharmacy 4 stars out of a maximum of 5, for these reasons.
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POSSIBLE ALTERNATIVES
There are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>
