HEB.com offers a pharmacy service which aims to make life less stressful for customers. They have created their site to make it easier to manage the whole family’s prescription needs in one place. We take a look at this pharmacy to find out if what they provide is really worth consideration when shopping online for medication.
| About Domain Name | |
| Registration Date | 1994-12-30 |
| Owner Country | US |
| Contact Information | yes |
| Business Information | |
| Name | HEB |
| Address | |
| Phone Numbers | yes |
| Licenses, Certificates and Approvals | |
| CIPA | no |
| NABP | no |
| LegitScript | status: unverified |
| Customer Support | |
| Toll-Number | +1-800-432-3113 |
| yes | |
| Live-Chat | no |
| Shipping | |
| yes | |
| Courier mail | yes |
| Track Number | yes |
| Free Shipping Option | yes |
| Payment | |
| Card | yes |
| E-Checks | no |
| Bitcoin | no |
Contents
Domain Name Information
Within the Whois domain database, we can see information about the registration of the address used for this pharmacy site. It was registered in 1994 and has 3 years to years to run until a renewal is required. A domain name which has been around as long as this has far more credibility than a newly registered domain.
We can also see that this domain name has H.E.B. Grocery Company as the contact, with an address in San Antonio, Texas, USA. This is what we would expect and shows that this is a legit business.
Business Details
H-E-B is a supermarket chain based in Texas with over 350 store locations. They operate in Texas and northeastern Mexico and have been trading since 1905.
Their headquarters are in San Antonio but on the site, they only provide a PO box address for customer support. Regardless of this, it seems very clear that this is a safe place to purchase your medications.
Regulatory Approval
This is a US business and therefore needs to be regulated by the US authorities. When we check with the Texas State Board of Pharmacy we can see that their fulfillment center, as well as their pharmacy stores, are correctly registered as they should be.
When we look to LegitScript we find that this pharmacy has been given the rating of ‘unverified’. This means that LegitScript hasn’t checked whether this is really a safe place to purchase drugs from.
Services Offered
This pharmacy site offers quite a good range of options for their customers. The provide a prescription refill, transfer and the ability to check on the status of your refill order service on the site. Other services offered by this business include prescription flavoring to make pills easier for children to take and specialty personalized treatments for a variety of conditions.
The chain of pharmacies also provides health screenings, nutritional advice and immunizations. They don’t stop with just helping humans though, a large range of prescription meds are available for pets too.
Pharmacy App
This pharmacy provides an app to make ordering refills and other services easier. The app allows you to set up auto refills, scan your prescription package to reorder and check your prescription history. You are able to keep up to date with all the family’s prescriptions as well as any meds the pets of the household are taking, among other things all within the app.
The app seems to be well-liked by customers with an overall rating on Apple’s iTunes store of 4.8 out of five and 4.7 on the Google Play store. People like how easy it is to request a refill and check the names of the drugs they are taking in particular.
Payment and Shipping
The pages on this pharmacy site are secured with a valid SSL certificate to make sure that you are safe when placing orders on the site. You are able to complete your purchases using all major credit cards.
Free delivery is available from participating stores as long as you are ordering two or more prescriptions. If you only have one prescription on order you will be charged $5 for delivery.
HEB.com Reviews
Reviewing the opinions of previous customers allows an insight into any complaints that people may have with the store. We have been able to find many testimonials about individual H-E-B pharmacies, though not any HEB.com reviews for their pharmacy service.
The feedback for their stores is mostly good, however, with 4 out of 5 on Yelp. Since the feedback for the app is very good as well as for the stores this gives some indication that the service provided is mostly reliable.
Conclusion
This pharmacy business is clearly legit with a history dating back to 1905. The feedback we’ve found for the stores and the app shows that they do seem to be a reliable source of prescription medication, though not the cheapest option.
Since this online pharmacy is only of use to people living in Texas and northern Mexico, we give a conclusion of a rating of 4 stars out of 5.
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POSSIBLE ALTERNATIVES
There are also quite many online pharmacies on the net that have proved themselves to be excellent ones. We keep an eye on them as well. They get into our reviews from time to time, and you can see them on the pages of our site.We have placed the best online pharmacies into a separate list on the Pharmacy Ratings page. Ratings of online pharmacies that have successfully passed verification and check by our team: Link>>>
